FAQ

HOW LONG WILL MY APPAREL TAKE TO ARRIVE?

Usually under two weeks but allow up to three

I HAVE A SPECIFIC DESIGN I WANT DONE. DO YOU DO CUSTOM ORDERS?

Absolutely. Contact us with the details at info@hadesembittered.com. If it meets our purview, we'll create a custom order for you.

WHAT IF I'M NOT HAPPY WITH MY ORDER?

I RECEIVED MY SHIRT AND IT LOOKS DIFFERENT THAN WHAT'S ONLINE?

There is always a difference between digital representation and the physical output of that representation due to variations in monitor settings, display capabilities, and photographic lighting and highlights. That said, printed colors may be more or less rich or vibrant than depicted online. In addition, the general size and placement of our designs on our apparel mockups may vary slightly with the printed product.

WHAT'S BEHIND THE NAME 'HADES EMBITTERED'?

Our name is taken directly from the Paschal Homily of St. John Chrysostom, read every year during the Orthodox Pascha (Easter) service. The homily describes the moment Christ descended into death and shattered its power:

"It was embittered, for it was overthrown. It was embittered, for it was fettered in chains."

To be "Embittered" means that death met its match. It expected a man, but encountered God. We chose this name because we want to celebrate the reality of the Resurrection in a way that doesn't shy away from the "gritty" truth of the human experience.

WHAT DOES YOUR LOGO REPRESENT?

Our logo depicts the Cross of Christ defeating death (the skull) and embittering hades, which held humanity captive. While traditional Orthodox icons feature the skull of Adam beneath the cross, our logo is not a formal icon—it is a modern metaphor for Christ's victory over death.